An urgent warning has been issued regarding the use of non-official chargers for Android and iPhone devices. With the trend of new devices being sold without chargers, many consumers are turning to cheaper alternatives available online. However, consumer advocates have raised concerns about the safety of these unofficial chargers.
A recent investigation by consumer watchdog Which? revealed alarming findings. Tests conducted on various chargers purchased from online platforms like Amazon, AliExpress, eBay, and others showed that many of these chargers posed significant risks. Some were found to have poor manufacturing standards, making them potential electric shock, fire, or explosion hazards.
One particularly concerning discovery was a counterfeit charger designed to look identical to an Apple USB-C 35W Power Adapter. Despite the packaging displaying Apple’s branding, the product failed safety tests, emphasizing the dangers of non-genuine chargers.
The investigation also identified chargers without mandatory UK safety markings and devices with poorly designed internal circuitry that could lead to overheating and other safety issues. This is not the first time consumer advocates have raised alarms about unsafe electrical products being sold online.
Addressing these concerns, Sue Davies, Head of Consumer Protection Policy at Which?, emphasized the need for stronger product safety laws and clear legal obligations for online marketplaces to ensure consumer safety. She called on the government to enforce these regulations effectively.
In response to the findings, Amazon and B&Q reiterated their commitment to customer safety. Amazon highlighted its partnership with Electrical Safety First to promote safe charging practices and stated that all products on its platform must comply with regulations. B&Q also affirmed its dedication to product safety and ensuring recalled items are not available for sale on its platform.
For consumers, the advice is clear: opt for chargers from reputable retailers or trusted brands like Apple, Belkin, Anker, and Samsung to mitigate safety risks. While these products may come at a higher price, experts warn that the potential dangers associated with cheaper alternatives outweigh any cost savings.