A mother is facing a devastating situation after a fire destroyed her residence, leaving her and her seven children with nothing. Hayley Lundie, 30, expressed feeling trapped in a nightmarish scenario as their council-owned dwelling in Knowle, Bristol was engulfed in flames on Monday afternoon.
The incident, which occurred at approximately 2:40 pm on October 20, mobilized firefighting crews from Bedminster and Temple to swiftly respond and extinguish the fire. Following the event, Avon Fire and Rescue Service initiated an investigation to determine the cause of the blaze.
Hayley claimed that the fire was a culmination of her persistent efforts to get Bristol City Council to rectify faulty electrical issues in her home, as highlighted by a surveyor who deemed the property unsafe. Despite seeking assistance, she felt neglected and unheard by the authorities.
The family, consisting of Hayley, her partner, and children aged between eight months and nine years, moved into the council property in April 2024. Now, they are confronted with the daunting task of finding new accommodation after losing all their belongings.
Hayley’s struggles began when she reported various safety concerns to the Housing Disrepair Team, citing issues with the property’s electrical system. Despite repeated pleas for action, she felt ignored and left in a precarious living situation.
The situation worsened when a plumber discovered further electrical problems during an installation visit, leaving the family without essential utilities for two days. Subsequent assessments by electricians raised serious safety concerns, prompting Hayley to declare herself and her family homeless.
Tragically, the family’s ordeal took a drastic turn when Hayley’s partner found their home engulfed in flames while returning from the hospital with their sick infant. The devastating loss has left Hayley and her children in a state of shock and uncertainty about their future.
In response to the crisis, Bristol City Council provided temporary accommodation and support to the affected family. Efforts to assist them have extended to a community-driven fundraising campaign aimed at aiding their recovery from the fire.
Despite the outpouring of support, Hayley remains grateful but acknowledges that no assistance can replace the cherished memories lost in the fire. The council continues to investigate the cause of the incident while offering ongoing support to the impacted family.


